Solutions to help you manage incidents, situations and the unexpected
Reducing the downtime to your company and protecting your staff and customers is of utmost importance to us. We will work with you to scope out your requirements and engage with staff across departments to understand your needs, allowing you to manage incidents more effectively and restore service quickly. We can draw information from your existing systems and incorporate them into your Planning Point Platform to maximise efficiency and the cost to your company.
System users can prioritise incidents as the system gives the team visibility and transparency in real-time across the bigger picture, propelling your company to a higher level of service resolution. We will write in your industry-specific processes and reporting requirements depending on your needs allowing you to evidence any findings to your management team and the wider community.
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Let your Planning Point Platform do the leg work for you to assist with the development of clear response flows for your teams to manage your incident. Get live updates as you accomplish your tasks, and generate checklists to manage all possible outcomes while incorporating welfare reviews for those working remotely.
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Let your Planning Point Platform do the leg work for you to assist with the development of clear response flows for your teams to manage your incident. Get live updates as you accomplish your tasks, and generate checklists to manage all possible outcomes while incorporating welfare reviews for those working remotely.
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Dedicated cloud-based portals will connect users to permission-based knowledge outputs housing all the information required by stakeholders in one platform. The Incident Management Team can view the full picture at a touch of a button allowing key members of staff to work on the incident and reconnect with your customers at the earliest opportunity. Transparency across departments is key with the possibility of mobilising your team 24hrs a day, 365 days a year.
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Dedicated cloud-based portals will connect users to permission-based knowledge outputs housing all the information required by stakeholders in one platform. The Incident Management Team can view the full picture at a touch of a button allowing key members of staff to work on the incident and reconnect with your customers at the earliest opportunity. Transparency across departments is key with the possibility of mobilising your team 24hrs a day, 365 days a year.